Diane is a strategist with an anthropological vision and a researcher who can look at the code. She likes trying to deconstruct complex problems from different aspects and believes that people-oriented and design-led innovation can bring more positive changes to the community. Diane specializes in strategy, service experience design and user research, and is engaged in the cooperation in different countries and cross-functional teams (High-tech, telecommunications, finance, retail, food, lifestyle, social enterprise), to help them to do new business, to develop innovative strategies or business models, to do service design, and also to explore how to cooperate cross language and culture to do strategic design. She is also the co-founder of Craftventure, believing that traditional craftsmen spirit can bring inspiration for the lost generation. Education Strategic Design, School of Design, University of Milan, Italy Bachelor of Information Management, School of Business, Taiwan University of Political Science Project experience strategic design consultant and service design consultant for Taiwan's leading brands (high-tech, media, financial services, telecommunications, etc.), strategic design consultant, service experience innovation consultant for NEC in Japan, service experience designer and strategy planner for Sondrio Nino Negri winery in Italy, Service Experience Designer and Strategy Planner for Italian Barilla Foods, Strategy consultant for the global supply of refining and customer relationship management process deployment for Taiwan HTC, Customer Relationship Management Strategy and Process Improvement Consultant for Telstra Telecom in Australia service experience architect, creating the experience with the top 500 senior leaders for Taiwan Far East Group, Guiding consultant to create the business model and vision with 200 high-level leadership for BNP Paribas Fortis in Belgium, Advisor, organizer and participant for the Startupbootcamp Accelerator and